Alex Shapley – Programme Manager / Project Manager

Summary Of Recent Positions

Dates	Position	End-Client	Responsibilities	
				
2016-2017	BCM Consultant	Home Office PMO	Transformation Benefits / PPM Consultancy	
2015 - 2016	PPM Consultant	Art Museum Charity	Transformation Programme Consultancy	
2012 - 2013	Senior Project Mgr	NHS (BTHFT)	Recovery/Delivery of eMR project (£11.5m)	
2012	Recovery PM	A.P. Moller – Maersk	Cross Functional Lead 11 ITSM Toolset projects	
2011 - 2012	Programme Mgr	HP	Delivery of Spain DataCentre Refresh portfolio	
2010	Senior Project Mgr	Thomson Reuters	Delivery of online legal publishing projects	
2009 - 2010	PM Consultant	NHS (UCLH) 	Project Start-Up / Initiation (EDRMS/Digital)	
2008 - 2010	Senior Project Mgr	Pearson Education	Upgrade of Intl Sales & Marketing System 	
2008	Programme Mgr 	Pearson plc	Initiation & Delivery of Royalties Portfolio  	
2007 - 2008	Head of Projects	Christie’s Auctioneers	Interim Head of Global Projects / PMO	
2006 - 2007	ECM Portfolio Mgr	Capita subsidiary	ECM / Workflow / EDRMS projects - PMO	
2006	Portfolio Manager	Virgin Media	Portfolio Definition for Re-brand Programme	
2005 - 2006	Senior Project Mgr	Kavanagh (to Telco)	Portfolio of £5m+ DataCentre refresh projects 	
2005	Interim Recovery Programme  Mgr	Cap Gemini @ DWP (SCS – Grade 5)	Recovery of DWP Transformation Programme (PPP). Definition of Programme & 34 projects	
2005	Interim Programme Manager	The Insolvency Service
(Exec Agency of DTI)	Management of ‘IaP’ & ‘DaP’ processes 
(eg Definition) for Transformation Programme	
2004-2005	Senior Project Mgr	The Insolvency Service
(Exec Agency of DTI)	Case Management project – EDRM, ECM, Web, Workflow, Document Management / Imaging	
2003 - 2004	Interim Head of Projects / PMO	Dubai Wealth Management bank	Recovery of ERP portfolio & 19 other projects in Dubai & Europe. Create PMO. Mentor PM’s 	
2002 – 2003	Programme Dir/Mgr
won award	Lloyds TSB plc £26.5m 1850 sites, 46,000 PCs	Initiation and Delivery of Customer Service Enhancing Programme. Realisation of Benefits	
2001	Programme Mgr 	AXA Shared Services 	Recovery of Data Centre Consolidation	
2000 – 2001	Global SD PM 	Cable & Wireless	ERP Global Service Delivery - SAP / CRM	
1997 – 1999 	Programme Mgr	Yorkshire Electricity 	Company-wide EUC & Infrastructure (£6m)	
1997	Project Assurance	NHS (LGI)	Project Assurance & Stakeholder Mentoring 	
1996 – 1997	Head of Projects 	Environment Agency	Group Portfolio Management – Northern Group	
1996	IS Project Manager	Post Office   c. £750k	Initiated/Managed multiple small projects	
1996	IS/BPR Consultant	Black Horse Fin Serv	QA/PA for AWD Workflow system project	
1995	Int’l BPR PM	American Express	BPR, Change Control setup, 47 PID’s 	
1994	Relocation PM	NatWest   c. £850k	Managed 550 user relocation and IS upgrades	
1994	Relocation PM	Merrill Lynch	Managed 5 site relocation and macro team	
1993	Project Lead 	Prudential	AVC Management system – tactical solution	

Personal Details
Address:	1310b High Road	tel: 	+44 (0) 7973 172705
Whetstone	email:	alex@cm-pm.com
LONDON  N20 9HJ	web:	www.cm-pm.com

Civil Status:	British, single	Driving Licence:  UK – Full
Security Clearance: contact for current clearance details (not published as per UK Gov direction)

Personal Profile
•	25 years Project, Programme, Portfolio & PMO Management 
•	Business focussed with commercial acumen.  Strong customer-facing communication skills.  Collaborative approach with proven history of high quality delivery (Benefits / Solutions) based on rigorous requirements gathering / definition.  Risk focussed.  Process minded with a quality ethos
•	Managing Successful Programmes Advanced Practitioner MSPR/5883
Prince2 Practitioner P2RR/420167		Agile PM Practitioner (DSDM) 02879662-01-TYD4
APM PMQ / APMP (IPMA Level D AP24742)     ITIL Service Management Foundation P831178
AIIM ECMP (Enterprise Content Management Practitioner) – 40333B1A21
Member of APM (R29779) since 2003 – SIGs: Governance, Risk, Benefits, Enabling Change, PMO
- Member of APM Review/Focus Groups for APM BoK (6th Edition) Refresh Programme
Member of PMI (400564) since 2004 – CoP’s: Quality & Risk 
•	Experienced in all aspects of Portfolio Management, Programme Management, Business Change Management, Transformation Management, Project Management and Project Office Management
•	Experienced in Introduction of Best Practice Change Management Standards / Techniques / etc 
eg Prince2, MSP, Agile (GDS/DSDM/Scrum/SAFe), POTI, Strawman, ITIL, 5 Case Model
•	Experienced in establishment / refresh / handover of PMO/PSO and PMO Tools projects
•	Proven experience of delivery of solutions, capabilities, & benefits to budget, time & quality
•	Full Change Management life cycle experience from Initiation to Closure (incl. POTI & Blueprint)
•	Extensive experience of Programme & Project Assurance and (in)formal OGC Reviews
•	Extensive experience of PPM coaching/mentoring for Programme/Project/BC Mgr’s & Stakeholders
•	Successful previous management of:
o	programmes, portfolios of projects, projects, PMO’s, project managers and project teams
o	multi-site / multi-country programmes; relocation, integration & separation projects
o	Suppliers / Vendors / COTS based systems approach (Commercial Off The Shelf)
o	Business Process Re‑Engineering / Management / Automation (BPR / BPM / BPA) projects
o	Workflow / BPA, document management/ imaging & ECM / EDM / EDRMS projects
o	information / content / records management / case management / MIS / BI projects 
o	Data Warehouse (DWH/BI/MI) projects; asset, configuration & clean management projects
o	ERP, Knowledge Management, CRM, HR, payroll, finance, accounting & banking projects
o	ITSM/ITIL, SIAM (Service Integration), Service Desk Transformation & Outsourcing
o	Procurement projects (Master Framework, PPP, PFI, OJEU, etc), in-sourcing / out-sourcing 
o	infrastructure/storage/cloud rollout/migration  and upgrade/refresh projects
o	application development, upgrade and rollout projects (onshore / offshore)
o	business / IS Strategy development, enterprise Roadmaps and Vision Statements
•	Previous experience within: Public Sector, NHS, Logistics/Shipping, IT, Publishing, Retail, Telco, Private/Retail/Investment Banking, Insurance, Utilities, Oil/Gas, Arts, Charity, Museum, Heritage

Education, Qualifications and Continuing Professional Development

Regular CPD: active participant at seminars, webinars and working groups, eg APM, PMI, AIIM & ARMA
July 2017	Managing Benefits Overview appraisal (Training Byte Size) – 1 day
April 2017	5 Case Model Business Cases: Adv Economic Section (HO A&I) – 1 day
June 2014	Agile PM Practitioner DSDM 2014 (Knowledge Academy) – 4 days
April 2014	EVM (Earned Value Management) Workshop (Ten-Six) – 4 days
Dec 2013	APMP (APM PMQ) based on APM BoK 5th Edition (AIM) – 6 days
Nov 2013	Lean Competency Refresh Course (OEE UK) – 1 day
April 2013	Imaging Technology Education & Exposition (ITEX) – 3 days
April 2013	IS & Mobile Security tracks @ ISC West – 4 days
Nov 2010 – March 2012	APM Body of Knowledge 6th Edition - Focus & Review Group Member
-	(Governance, Knowledge Management, Business Case: Benefits)
Sept 2009	Six Sigma for Business Leaders (Maverick) – 3 days
May 2009	European Computer Driving Licence – public exam
Feb 2009	Prince2 Practitioner Re-Registration – public exam
Oct 2008	ARMA International Conference and Exhibition – 5 days
Feb 2008	MSP 2007 Advanced Practitioner Conversion (AIM) – 1 day
Nov 2007	PSNext Change Management toolset (Sciforma) – 2 days
May 2007	Agile DSDM 4.2 Conversion (DSDM Consortium) – 1 day
March 2007	AIIM ECMp (Enterprise Content Management) Practitioner – 3 days
March 2007	Imaging Technology Education & Exposition (ITEX) – 3 days
May 2006	Introduction to Lean Six Sigma (Aikona) - 1 day
May 2006	Business Benefits of Mobile Broadband (IWCE) - 3 days 
Oct 2005	ITIL Service Management and CMMI (Dynamic LV) – 3 days
Oct 2005	VoIP/IPTV Benefits/Strategy/Deploy (TelecomsNext) – 3 days
June 2005	Managing Successful Programmes Advanced Practitioner (AIM) – 3 days
May 2005	ISO9000/ISO9001 training (BQI Consulting Limited) – 2 days
Apr 2005	CobiT 4.0 - IT Gov, Control & Assurance (ISACA) – 3 days
Apr 2005	ICSP Internet Banking and Reconciliation (ACA) – 3 days
Apr 2005	Managing Successful Programmes Foundation (AIM) – 3 days
Apr 2005	ISO9000/ISO9001 EQMS training (PCGQS) – 1 day
Sept 2004	Commenced Chartered Management Institute PPM Diploma
June 2004	IBM WebSphere Business Integration Workbench (IBM) – 3 days
Dec 2003	PeopleSoft / JD Edwards ERP for Business Leaders (PeopleSoft) – 2 days
Oct 2003	BEN (Business Engine Network) for PM’s (LTSB) – 2 days
Sept 2003	Prince2 Practitioner re-qualification (AIM) - 5 days
March 2003	Strategic PMI for Programme Managers (Maverick NY) - 4 days
Dec 2002	Introduction to Agile DSDM (DSDM Consortium) - 2 days
May 2002	Quality Concepts and Methods (AIQA) – 5 days
Oct 2000	Introduction to Siebel Course (Polaris Solutions) - 2 days
Sept 1999	Introduction to IBM WebSphere products (IBM) - 2 days
Aug 1998	Business Objects Explorer/Reporter (Business Objects) - 2 days
Aug 1998	Prince 2 Practitioner (Duhig Berry) - 5 days
Aug 1997	Advanced Applying PMW (ABT Corporation) – 2 days
April 1996	Introduction to PRINCE (Post Office IT) – 2 days
Jan 1996	Introduction to AWD Workflow DST Systems (BHFS) – 2 days
May 1995	Strawman Strategic BPR Method (American Express) – 2 days
May 1995	Introduction to Six Sigma (American Express) – 1 day
May 1995	Introduction to Lean Process Improvement (American Express) – 1 day
Aug 1994	Introduction to Cisco Router Configuration (Horizon) - 5 days
Aug 1994	Cisco Hardware 2500/4000/7000 (Horizon) - 2 days
July 1994	Microsoft MCP – Microsoft Project v.4 (Open Exam)
Jan 1993	Introduction to Yourdon / Structured Methodologies – 2 days
Nov 1992	Advanced Microsoft Project (Microsoft) – 1 day
Oct 1992	SSADM (VSEL) – 3 days 	Kanban (VSEL) – 2 days
May 1989	Introduction to Project Management Principles (ICL) – 3 days
1988 - 1989	City Of London - 1st Yr Accountancy / Economics BA
1981- 1986	Clifton College, Bristol.  (Scholar) - 3 A-Levels (incl. Maths & English)