Public Sector Business Process Management

Private Sector Business Process Management


CM Programme Management Ltd

Specialists in Programme, Portfolio & Project Management


Business Process Management


Business Process Management (BPM) is a field of knowledge at the intersection between management and information technology that encompasses methods, techniques and tools to design, enact, control, and analyze operational business processes

The term 'operational business processes' refers to repetitive business processes performed by organizations in the context of their day-to-day operations, as opposed to strategic decision-making processes which are performed by the top-level management of an organization

Business Process Management differs from business process reengineering, a management approach popular in the 1990s, in that it does not aim at one-off revolutionary changes to business processes, but at their continuous evolution

Business Process Management usually combines management methods with information technology

Business Process Management covers activities performed by organizations to manage and, if necessary, to improve their business processes. Software tools called business process management systems (BPM systems) have made such activities faster, more accurate and cheaper


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