Public Sector Change Management

Private Sector Change Management


CM Programme Management Ltd

Specialists in Programme, Portfolio & Project Management


Change Management


[Note: this page does NOT refer to the ITSM/ITIL definition of Change Manager - that is something completely different]

Historically the term Change Management was often used as an umbrella definition to encompass all types of managing change, eg Portfolio Management, Programme Management, and Project Management.

By the mid 1990's many consultancies in the UK were touting Change Managers to clients, (usually at a much higher daily rate than the consultancies charged for their Project & Programme Managers). However, there was never any consistent formal definition of what a Change Manager was - different consultancies all had different definitions of what was meant by the terms Change Manager and Change Management. The use of these new terms of Change Manager and Change Management by consultancies was often seen by clients as merely a mechanism to circumvent restrictions on existing rate cards.

From the 1960's onwards, academics had also been researching, defining and developing Change Management - a useful potted history can be found on Wikipedia.

In the late 1990's, more consistent definitions of Change Manager and Change Management started to emerge within the PPM community. In 1999 the first edition of the MSP Programme Management method was published which stated that:

"MSP represents proven programme management good practice in the successful delivery of transformational change through the application of programme management. MSP defines programme management as "the action of carrying out the coordinated organization, direction and implementation of a dossier or projects and transformational activities to achieve outcomes and realize benefits of strategic importance to the business".

APM Definition (2014):

Change Management is a structured approach to moving an organisation from the current state to the desired future state

ACMP Definition (2014):

Change Management is the practice of applying a structured approach to transition an organisation from a current state to a future state to acheive expected Benefits


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